Putting the ‘human’ back in ‘human resources’: how transparency in HR leads to hiring the right employees
Posted on Thu, Oct 01, 2009 @ 12:41 PM
By Mark Campanale, Marketing Manager and New Media Trainer
No phone calls please.
It is the swan song, the signature sign-off, of most job postings. To some extent, I totally understand; I work very close with our HR folks that receive more that 400 resumes a week for the 7-8 job opening we currently have. I could not imagine getting that many phone calls, never mind speaking to half of them. But what about the HR departments who don’t encourage any contact? Isn’t it human nature to want to know the status of the job or to be sure that your resume was received?
Which brings me to Triumvirate’s Career Center – a department that encourages open dialog between HR and potential hires. It may not always be via phone, but AnnMarie Blunda, HR Generalist & Mike Spinale, HR Manager are both bloggers that write on Triumvirate’s Career Center Blog; are available to speak with via Live Chat on our website; and are on LinkedIn as active members of several groups. Mike Spinale is also active on Twitter (You can follow him @MikeSpinale).
First, they blog. They blog about current HR topics, share professional development tips and review many career-oriented books, websites and other media.
They chat. Yep, both AnnMarie and Mike talk to potential hires from the Live Chat feature in the Career Center section of the website.
They interact: In the groups they belong to on LinkedIn, they join in the conversations and answer posted questions and have started to post some of their open positions through their profiles on LinkedIn and have found great new team members.
So, in essence, the Triumvirate Career Center exceeds expectations. Where other companies are hiding behind a job posting and a catch all e-mail, Mike and AnnMarie show their expertise, share their contact info and even their pictures! You can follow Triumvirate’s Career Center on Twitter @TriumvirateHR.
What other ways can an HR department be transparent in order to attract potential candidates?