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What NOT to do with LinkedIn

  
  
  
  

Mark Campanaleby Mark Campanale, Marketing & Social Media Manager

I love LinkedIn.  There are so many powerful tools in this one community that can help you meet new people, reconnect with business contacts, get questions answered by people you've never met who are willing to help you, even earn new business.

What LinkedIn is not for is - unsolicited spamming.  I'll explain:

In one of my groups, I asked a question that my Marketing Dept. desperately needed an answer for.  I was immediately rewarded with 18 responses, all with fantastic information; all from people whom I've never met, but were willing to help me because I was part of their community.

linkedin group responses

BUT! I was also discouraged when I recieved 2 e-mails and 2 phone calls from sales people who saw my post in the LinkedIn group and proposed their services.  THIS IS NOT WHAT LINKEDIN IS ABOUT!

LinkedIn is about building solid, professional relationships.  As of this posting, I have 400 connections which equal approximately 4 million professionals in my network.  If the SPAMMERS knew how to use LI, they would've looked at my profile to see if they could get introduced to me through a connection we have in common - LI makes it easy with a link that reads:

GET INTRODUCED THROUGH A CONNECTION

I am far more inclined to take an appointment when someone is referred by one of my trusted contacts.  It happens all the time - it's why LinkedIn is so powerful and been around for so long because it PRODUCES ROI!

The take away is, don't lurk; don't think the answer to somebody's question is your services. Find a way to connect with prospects through your contacts.  You'll earn more than new business; you'll earn trust, which, in business, is the most valuable tool you can use.

This is my profile: http://www.linkedin.com/in/markcampanale

Feel free to see whom we have in common or who you may know that can introduce us.  I'm always willing to help other's succeed in business.

Your comments are greatly appreciated.

Comments

Those folks who 'game' LinkedIn as you described unfortunately are part of today's landscape. Transaction oriented peeps, don't care to put in the time to develop trusted and trusting relationships in business. You're advice is on point. Thank you for clarifying it once more.
Posted @ Tuesday, August 03, 2010 11:30 AM by Tom Vance
Mark, I agree completely. I too have been the victim of the unwanted sales pitch.
Posted @ Tuesday, August 03, 2010 12:13 PM by Craig Hill
I often struggle with this... Sometimes I have seen a question on LinkedIn and what the person is looking for is exactly what my company offers, so how do I answer the question without being a hard sell?  
 
I'd love to hear how you would propose that someone respond with an answer that includes his/her company that isn't spammy.
Posted @ Tuesday, August 03, 2010 2:02 PM by Kate Hutchinson
Hi Kate - thanks for your comment. What I've seen many sales people do is relate a client story or start an answer with 'in my experience...'  
 
You could even mention how you've helped your clients be successful. But to not respond to the posted question in the group and cold call the poster is a no-no. You'll get more by being a trusted adviser than a salesperson. 
 
I hope that helps.
Posted @ Tuesday, August 03, 2010 2:24 PM by Mark Campanale
That is a help, thanks! And I promise I would never do a cold call--my philosophy is about building a relationship with a potential client, not about assailing them with my product.
Posted @ Tuesday, August 03, 2010 2:26 PM by Kate Hutchinson
Mark, 
 
Great article. It is scary how desperate people are and do not understand the power of a connection - like you said a personal referral is always better.
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