Our Proposed Solution
This enterprise organization reached out to Triumvirate Environmental in an attempt to streamline and centralize their waste (and general EHS) processes. Our competitive pricing, industry reputation, and nationwide footprint impressed the client—as did our innovative “account governance” support model. This organization realized that in working with us, they could have everything they need with one partner:
- Reporting help
- KPI tracking
- Regular business reviews
- Increased recycling and sustainability
- Technical expertise
- Dedicated onsite personnel
- And more
This was augmented by our staunch commitment to operational excellence initiatives—with only a few dedicated points of contact to oversee accounts across the nation, things didn’t get lost in the shuffle; our teams were able to help implement an IWMP for the whole organization. We also proved a dedication to continuous improvement—as an extension of the organization’s team, we were just as concerned with their success as they were.
Our Solution, In Action
The organization signed on to work with us as a partner for onsite support services, routine training and development, consulting, and other ad hoc projects. We came with an account governance model for enterprise waste management. The initial agreement and onboarding lasted only 90-120 days before we were up and running full time across the various sites. To approach the problem, we:
- Mapped the transition process, including considerations specific to each site’s needs. This included onsite visits, shadowing previous waste vendors, routine meetings and check-ins, and involvement from local, regional, and corporate leadership on both sides.
- Determined (and agreed upon) KPIs.
- Developed an easy-to-read scorecard for cross-functional tracking of KPIs.
- Created, with support from corporate leadership on both sides, an approved-TSDF list and ensured each facility operated within the bounds of this list.
- Co-developed a routine waste and spend report to best fit the organization’s needs.
- Co-developed a business review template for which results could be shared and discussed.
- Coordinated effort on an Operational Excellence initiative—what this would mean, how the initiatives would be tracked, and how reporting could best be leveraged.
Throughout the process, there were regular site-level and corporate-level meetings between Triumvirate and the Life Sciences organization to ensure mutual success and understanding. The organization was set up with one partner for operational excellence, a single provider for all sites, and a promise of continuous improvement.
