Every day at Triumvirate we strive to exceed our discerning clients' high expectations. When our employees' efforts create a positive, lasting impression, we call that a “WOW.” We're proud to share some of the WOW testimonials from our customers.
Has a Triumvirate employee WOWed you? Tell us about your experience!
“Initially we worked with Triumvirate for a lab relocation, but since then our relationship has grown. We now use Triumvirate for consulting, EHS, lab waste pick-up, and more. It’s been great to meet more people within the organization, and having one company that handles so many different things for us makes my job a lot easier.”
– Amy D., Business Manager
“I wanted to thank you and your colleagues for your excellent level of customer service in managing our waste handling and disposal. Since our site switched from [another service provider] to Triumvirate for our waste management, we have seen a marked improvement. Triumvirate has been extremely responsive when answering queries, providing training, and handling our account. Your onsite specialists are friendly, knowledgeable, and professional. Given this high level of service, I would not hesitate to recommend Triumvirate to other organizations. Many thanks on behalf of DSM Nutritional Products' Columbia Site."
– Craig M., EHS Employee
“Our Woburn, MA location opened in 2015 and has happily used Triumvirate's services. The continued support and advice that you bring to our small but growing facility is invaluable. Tony G., Schuyler S., and many others have provided the hands-on assistance we needed to bring us into compliance on so many levels. Everyone at Triumvirate has been exceptional as we continue to navigate through complicated challenges. Triumvirate has given us the confidence that our EHS program is a solid, comprehensive system that identifies risk, helps reduce waste, and provides a safe, healthy working environment for all our employees. Thank you, Triumvirate!”
– Travis C., Office Manager
“There’s nothing that Triumvirate won't try to fix or do for you. They're always open to that discussion and I think that's really important to being able to get the right solution. I ask for something and it gets done, and that's really critical.”
– Jacquie I., Global Manager,
Customer Sustainability Solutions
“I would like to send out this WOW to our Triumvirate onsite team of Brooke B., Charlie G., and Steve G. ImmunoGen has been growing and changing at an exponential rate over the past few years, which has influenced our waste production, the need to implement additional programs and procedures, and, ultimately our increased use of Triumvirate staffing. Brooke has been essential in reviewing and updating our SOPs, policies, and procedures, and she has proven to be a great resource when we need to find innovative solutions to compliance issues. Charlie and Steve have been exceptional at meeting all new challenges with a can-do attitude while ensuring their existing responsibilities are completed with the same level of quality we have grown to expect. The support that Triumvirate brings to our EHS department is essential to meeting the demands of our growth.”
– Mike S., Director of EHS
“I wanted to express my appreciation of the work done by the Triumvirate team to clean our wastewater tanks. These tanks, totaling 6,000 gallons, had not been cleaned in anyone’s memory – possibly going back to the preceding tenant more than 10 years ago. We did not know what surprises we might find in the thick biosludge at the bottom of the tanks. We had been having bursts of odor inside and outside our building, including some odors suggesting hydrogen sulfide. Your team monitored for hydrogen sulfide and found the levels to be acceptable. But as we pumped down the tanks and began to disturb the sludge, a significant amount of hydrogen sulfide began to be liberated. Since our building was occupied, your team immediately shut down activities and created a new plan. They returned early Saturday morning so our building and adjacent buildings would be empty. They completed the work in less than three hours, with no discernable odor. Afterward I could see the white plastic bottom of the tanks. My thanks for an excellent result from a difficult improvisation!”
– Environmental, Health, and Safety Employee
Large Biotech Firm
“I just wanted to thank you for the wonderful job you and the other employees with Triumvirate did here at Lexington. Triumvirate’s employees took a dangerous situation at Lexington and remediated the problem safely. All of your employees were professional and courteous, and our Laboratory director raved about what a great job they did.”
– Ken H., Senior Director, Support Staff Services
Wake Forest Baptist Health, Lexington Medical Center
“Please pass along to Eric that he has been doing a fantastic job here on the Cape. For the first time in forever we are in compliance when performing gram stains in the main lab. Eric explained what was needed, listened to the techs about their process, and created a workable solution they have adopted. I have received multiple positive comments from the staff about how nice and friendly he is. It’s great that staff members recognize him as a resource.”
– Latisha R., Pathology Supervisor
Cape Cod Hospital
“As a result of the training, services, and personal attention provided by Triumvirate, Wheaton College was well prepared for an all-inclusive DEP environmental compliance audit/inspection. No violations were found. The inspectors were pleased with our hazardous waste process and methods of management. I wanted to convey my appreciation for all the extraordinary and professional services that Triumvirate provided to us leading up to this inspection.”
– Craig Kilburn, Director of Environmental, Health, and Safety