The position for "Director of Safety" at New England hospital was eliminated, generating confusion over job responsibilities as well as regulatory requirements. At the time, this hospital had employed a different contractor to take on compliance and risk mitigation services. The hospital was unhappy with the organization, level of customer service and managerial abilities of the contractor. Preventative maintenance responsibilities were left undone including eyewash and safety showers.
The hospital was looking for a company to assure everything was up to code and on time. They took on Triumvirate as a contractor to help manage the program.